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Remember the Telephone?

Blog Contributor communication, Technology & Social Media, Working with Clients 2 Comments

By Anand Patel With all the methods of communication today — from e-mail, to social media, to text messaging — it almost seems like the ancient art of having a conversation on the telephone is dead. As a broker, inevitably part of our jobs is putting out fires (or stopping them before they can start) with agents and their transactions. …

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How to Communicate by Actually Having a Conversation

Blog Contributor communication, Technology & Social Media 3 Comments

By Jared James I was thinking about our culture recently in this time of voicemails, emails, and social media, and it appears that everyone has a greater desire to communicate, but a lesser desire to actually have conversation.Believe it or not, communication and conversation are two completely different things. The actual definition of the word “communicate” is the activity of …

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Take Note!

Blog Contributor Commitment to Excellence, communication, Helpful Tools, Professional Development 2 Comments

By Anand Patel One of the most helpful pieces of advice I received several years ago that I continually advise my agents to do today is to recap, in writing, your conversations with clients, attorneys, title companies, appraisers, fellow agents – any and all parties involved in your transactions. These details will help clarify the conversation you have, leaving no …